Privacy Policy

ITjure F.Z.E · www.itjure.com · Last updated: 15 July 2026

1. Introduction

This Privacy Policy explains how ITjure F.Z.E ("ITjure", "we", "us" or "our") collects, uses, stores and protects personal data when you visit itjure.com (the "Website") or contact us about our IT and software services.

We are committed to protecting your privacy and handling your personal data transparently and lawfully. This Policy is designed to comply with the data protection laws of the United Arab Emirates (including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data) and, where applicable, the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") for visitors located in the European Economic Area (EEA) and the United Kingdom.

By using the Website or submitting information to us, you acknowledge that you have read and understood this Policy.

2. Who we are (Data Controller)

The data controller responsible for your personal data is:

If you have any questions about this Policy or how we handle your data, please contact us using the details above.

3. What personal data we collect

We aim to collect only the data we need. Depending on how you interact with us, we may collect:

Information you provide directly. When you complete our contact form, request information, or email us, we collect the details you choose to share — typically your name, email address, and the contents of your message (for example, the company you represent or the service you are interested in).

Technical and usage information. When you visit the Website, our hosting provider and servers may automatically record limited technical information such as your IP address, browser type, device information, and the pages you view. This information is used to keep the Website secure and operating correctly.

We do not intentionally collect special categories of personal data (such as health, religion, or political opinions), and we ask that you do not send us such information through the contact form.

4. How we use your data and our legal basis

We use your personal data for the following purposes:

To respond to your enquiries. When you contact us, we use your details to answer your questions, provide information about our IT services, and follow up on your request. Legal basis (GDPR): our legitimate interest in responding to enquiries, and/or steps taken at your request prior to entering into a contract.

To provide and manage our services. If you become a client, we use your data to deliver, administer and support the services agreed between us. Legal basis: performance of a contract.

To operate, secure and improve the Website. We use technical data to maintain the security, stability and performance of the Website. Legal basis: our legitimate interest in running a safe and functional website.

To comply with legal obligations. We may process data where required to meet accounting, tax, or other legal requirements. Legal basis: compliance with a legal obligation.

Where we rely on legitimate interests, we ensure those interests are not overridden by your rights and freedoms.

5. Cookies and analytics

The Website currently uses only cookies that are strictly necessary for it to function correctly. If we introduce analytics or marketing cookies in the future, we will update this Policy and, where required, ask for your consent through a cookie banner before such cookies are placed. You can control or delete cookies through your browser settings at any time.

6. How we share your data

We do not sell your personal data. We may share it only in limited circumstances:

• Service providers who help us run our business and Website — for example, hosting providers, email services, and IT infrastructure partners. These parties process data only on our instructions and under appropriate confidentiality and data protection commitments.
• Professional advisers such as accountants or legal advisers, where necessary.
• Authorities or third parties where we are required to do so by law, or to protect our rights, safety, or property.

7. International data transfers

ITjure F.Z.E is based in the United Arab Emirates. Some of our service providers may store or process data in other countries. Where we transfer personal data of individuals in the EEA or UK to a country that does not provide an equivalent level of data protection, we put appropriate safeguards in place — such as the European Commission's Standard Contractual Clauses — to protect your data in line with GDPR requirements.

8. How long we keep your data

We keep your personal data only for as long as necessary for the purposes described in this Policy. Contact enquiries are generally retained for as long as needed to handle your request and for a reasonable period afterwards for follow-up and record-keeping. Client data is retained for the duration of our engagement and for any period required to meet legal, tax, or accounting obligations, after which it is securely deleted or anonymised.

9. How we protect your data

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data in certain circumstances.
• The right to restrict or object to certain processing.
• The right to data portability, where applicable.
• The right to withdraw consent at any time, where processing is based on consent.

If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority. Individuals in the UAE may contact the relevant UAE data protection authority.

To exercise any of these rights, please contact us at info@itjure.com. We will respond within the timeframes required by applicable law.

11. Third-party links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

12. Children's privacy

The Website and our services are intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

13. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. We encourage you to review this page periodically. Continued use of the Website after changes are posted constitutes acceptance of the updated Policy.

14. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: